Support

Android stops apps in the background to save battery. To keep Sprell tracking with the screen off:

• When Sprell asks about battery, open its settings and choose Battery › Unrestricted.
• Leave the “Sprell is tracking your adventure” notification in place while you’re out. Swiping it away stops tracking.
• If you change one of Sprell’s permissions during an adventure, Android restarts the app. Open Sprell again and it carries on.

Underground or deep inside a building, your phone may lose its position for a while. Sprell picks the route back up when it can see where you are again.

Sprell counts steps with your phone’s step counter, which needs the Physical activity permission. In your phone’s settings, go to Apps › Sprell › Permissions › Physical activity and choose Allow. Steps count from when your adventure starts.

Your adventures live on your phone, so bring them with you:

1. On your old phone, open History and tap Export history. It saves a file to Downloads › Sprell.
2. Move that file to your new phone, for example by email or a cloud drive.
3. On your new phone, open Settings and tap Import history, then choose the file.

• One adventure: open it in History and delete it.
• Everything: Settings › Delete all my data. It goes for good, so export first if you want to keep it.
• Removing the app deletes everything it stored.

Cards you saved stay in your gallery (Pictures › Sprell), and exports stay in Downloads › Sprell, until you delete them there.

Email privacy@sprell.app from the address you signed up with, and we’ll remove it.

Not yet. Sprell starts on Android, and an iPhone version is planned.